Boocord Music

Copyright Takedown Procedure

Procedure for rights holders — version: 21 August 2026

This English version is provided for convenience. The German version is the authoritative description of the procedure. Mandatory rights under applicable law remain unaffected.

This procedure is intended for authors, holders of related rights, exclusive licensees, and their authorised representatives. It can be used to report content on Boocord Music which, in the reporting party's view, infringes copyright or related rights.

We process notices promptly, diligently, objectively, and with due regard for the rights of everyone involved. This procedure does not replace a formal cease-and-desist notice or judicial relief. Statutory claims and access to the courts remain unaffected.

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1. Reporting channel and scope

Notices can be submitted electronically by email. The reporting channel is free of charge.

Operator: Noel Tim Geldschläger
Address: Dietrich-Bonhoeffer-Straße 6, 70794 Filderstadt, Germany
Email: noel@boocord.com
Website: https://music.boocord.com

Please use the subject “Copyright takedown: [content title]”. The procedure covers individual songs, recordings, compositions, lyrics, cover art, videos, images, and other content accessible through Boocord Music.

2. Required information

A notice must contain at least the following information under Article 16(2) DSA so that we can identify the content and assess the alleged infringement:

  1. Your full name or company name and a working email address.
  2. The exact electronic location of the disputed content, in particular its precise URL.
  3. A sufficiently substantiated explanation of why the content is unlawful, including the work and your own legal position and why no permission or statutory exception applies.
  4. The statement: “I believe in good faith that the information and allegations in this notice are accurate and complete.”

The rights holder's name and a statement of your authority, a precise work description, song title, artist, album, uploader or screenshots, and the action requested can speed up the review. Suitable evidence such as licence documents or a link to an authorised release may be attached and may be requested where there are justified doubts. An electronic signature, reference number, and legal representation are not required.

3. Receipt and preliminary review

If an email address is provided, we acknowledge receipt electronically without undue delay. An acknowledgement is not yet a decision on the alleged infringement.

We first check whether the content can be identified and whether the notice is sufficiently precise and substantiated. If information material to the decision is missing, we request that it be supplied. Manifestly unfounded, incomprehensible, or abusive notices may be rejected.

A notice meeting Article 16(2) DSA may give rise to actual knowledge or awareness regarding the specifically reported content where the illegality is apparent without a detailed legal examination.

4. Review and possible action

Each complete notice is assessed using the available information and context. We consider the claimed rights, possible licences, and statutory exceptions such as quotation, caricature, parody, or pastiche.

Where an infringement is sufficiently clear, we promptly remove the content or disable access to it. In urgent or manifestly serious cases, access may be restricted temporarily while the review is completed. Where the legal position is unclear, we may request a statement from the uploader or further evidence.

Decisions may include removal or disabling access, a territorial or functional restriction, restoration of temporarily restricted content, or rejection of the notice. Measures are limited to what is necessary and proportionate. There is no general monitoring of all content.

Where the German Copyright Service Provider Act (UrhDaG) applies, we also follow its special rules on simple and qualified blocking, presumably permitted uses, and protection against overblocking.

5. Notice of the decision

We inform the reporting party electronically of our decision and its principal reasons without undue delay. If a user supplied the disputed content, that user also receives a comprehensible statement of reasons for a restriction and information on available remedies unless legal grounds prevent this.

Where relevant, the statement describes the nature and scope of the measure, its factual and legal basis, the use of automated means, and available complaint options. Decisions are not taken solely by automated means.

The reporting party's contact details and unnecessary personal information are not disclosed to the uploader without a legal basis.

6. Complaint and counter-notice

Rights holders and affected uploaders may challenge a decision free of charge by emailing noel@boocord.com. Use the subject “Copyright complaint: [URL or case number]” and explain why the decision should be changed.

An uploader should explain and, where possible, demonstrate whether they own the rights, hold a licence, use public-domain material, or rely on a statutory exception. A rights holder should explain why such an objection does not apply.

Where section 14 UrhDaG applies, we notify all parties of the complaint without undue delay, allow them to submit observations, and decide without undue delay and no later than one week after receipt. The decision is made by an impartial natural person. In all other cases, complaints are also processed promptly with human oversight.

Participation is voluntary. Access to the courts and other statutory remedies remain unaffected.

7. Repeat uploads and reference material

If you also request that the same work be prevented from becoming available again, state this expressly and provide the necessary information, such as a reference file, meaningful fingerprint, ISRC, title and author details, or other suitable identifiers.

Qualified blocking is used only where legally required, technically possible, and proportionate. Lawful uses must not be blocked. Special limitations may apply to start-up and small service providers under section 7(4) and (5) UrhDaG.

8. Abuse of the procedure

Notices and complaints must be accurate and complete to the best of the sender's knowledge. A person who intentionally or negligently requests the blocking of a third party's or public-domain work as their own may be liable for resulting damage under section 18 UrhDaG where that provision applies.

Persons who repeatedly abuse special blocking procedures may be excluded from those procedures for an appropriate period. This does not affect justified notices or mandatory statutory claims.

9. Privacy and retention

We process personal data submitted with a notice or complaint to review, conduct, and document the procedure, communicate with the parties, and establish, exercise, or defend legal claims. Our privacy policy provides further information on legal bases, recipients, retention periods, and data-subject rights.

Submit only data necessary for the review. Case materials are retained only for as long as needed for processing, legal duties, abuse prevention, or potential legal claims.

11. Changes to this procedure

We may update this procedure following changes in law, case law, regulatory practice, or technical processes. The version published when a notice is received applies unless mandatory law requires otherwise.